Returns & Exchange Policy
I know how daunting online shopping for apparel and especially water sports gear can be. If you are anything like me, you may get a little nervous and wonder “What if this doesn’t fit me?” In order to calm those nerves, I’d like to offer you a no-hassle exchange for purchases that don't fit the way you would love them to and a full refund if you're still not happy with your wetsuit. You just need to follow these steps:
-Before you place your order, send me a quick email so I can help you decide which size will be most likely to fit for you and your needs (I'm very good at picking the correct size for people!).
However, if the wetsuit that you purchase is not a good fit, follow these instructions...
-Please email me at mia@TruliWetsuits.com with an explanation. Once you have received a confirmation email from me, I will advise you to ship your Truli Wetsuit to me at my cost via USPS/Canada Post with tracking within North America (other countries will be managed case by case) and I will happily exchange the wetsuit for a different size of your liking depending on availability. I promise to cover the one time shipping fees of your new preferred size!
*In the instance that a delivery was unsuccessful, and the purchased item has been returned to sender, we will refund the transaction/arrange to re-send.
*Please don't hesitate to contact me if you have a unique situation that you would like considered.